Publication 1757-RN508A-EN-P - October 2003
ProcessLogix R500.1 Service Pack 1 11
Known Problems in R500.1
SP1
This section lists known problems in R500.1 SP1.
Station
Table 4 Known Station Problems in R500.1 SP1
ISR Subsystem Description Workaround
36088 Alarm Pager If paging messages are escalated to the same name there is no
error message
34783 Alarm/Event
Presentation
Incorrect/incomplete printing and print preview on the alarm
summary display
Use Print as Report functionality to
print out the Alarm Summary.
35751 Alarm/Event
Presentation
Event summary view does not update correctly when the user
changes security level
Refresh the page
35880 Alarm/Event
Presentation
Cannot change line color of alarm table to 'No Line'
36580 Alarm/Event
Presentation
There is no redundancy support for views on the
alarm/event/message summaries
The view definition xml files can be
copied across to the backup server
manually from the
server\data\views directory.
36598 Alarm/Event
Presentation
The alarm/event/message summary will fail to load if the persisted
state becomes corrupted or is incompatible with the display version
Delete the Internet Explorer
persistence cache to clear the
persisted state.
38202 Alarm/Event
Presentation
If the area pane has more areas than can fit in the view window, the
scrollbar doesn't scroll to the bottom correctly
38697 Alarm/Event
Presentation
When used on a custom schematic, the alarm/event table's context
menu can be partially obscured
40617 Alarm/Event
Presentation
The event summary and the SOE summary do not obey the saving
views security settings
33227 Alarm/Event
Subsystem
Alarm elevation time shows secs but only stores mins
35922
1-854H9
Alarm/Event
Subsystem
SOE summary shows recovered events mixed in with existing
events
35991 Alarm/Event
Subsystem
Events raised on system area don't always have the correct area
code stored in the database
36218 Alarm/Event
Subsystem
Alarm duration report does not work for CDA points
36832 Alarm/Event
Subsystem
Event database replication may stop when a network fault occurs
on a FTE based network
If the Event Database replication
alarm occurs then re-synchronize
the servers.
34990 Backbuild (bckbld) Bckbld over-writes the existing output file without warning
35907 Backup Utility Failure to restore one file results in the halting of the complete
restore process
View the Backup Utility log and
resolve error. Then reattempt the
restore.
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